Using and updating your Fund in Memory
We want to help you make your Fund in Memory a special place to come together in your loved one’s name, celebrate their life and raise money for breast cancer research.
As the fund grows with your memories, so will its power to bring hope to others. That’s why we’ve done our best to make sharing and personalising your fund simple and straightforward.
Changes you can make to your fund
It’s not always easy to know where to start when you first set up your Fund in Memory. Lots of people begin by adding a few words of remembrance, some photos of their loved one and a personal message to thank friends and family when they make a donation.
Don’t worry if you’re not sure how you want your fund to look right away – you can come back whenever you’d like to change, update or remove any pictures and messages.
You can post updates, which will appear on your fund’s activity wall next to donations and fundraising events. You can use these updates to share stories and memories, or to tell people about the progress the fund is making and how you’re getting on.
Over time, your fund will fill with memories, photos, stories and donations. Watching it grow can be a comforting experience for you and others, and we’ll be here to make sure your fund becomes the tribute to your loved one that you’re looking for.
When you start a fund or set up an event page, you’ll need to create an account and a password. You can log in to your account at any time to update your fund and make changes.
If you’ve forgotten your password, let us know and we’ll send you an email to reset it. If you’re struggling to access your account, or you’re not sure which email you used to sign up, give us a call and we’ll do our best to help.
Sharing your fund
Telling friends and family about your fund is a wonderful way to remember and celebrate everything your loved one meant to you.
It’s is your place to come together and celebrate their life, which is why friends and family can also leave messages, upload photos, donate to the fund or set up an event fundraising page.
Sharing your fund is easy; here are some tips on the best ways to do it:
- Post a link to your fund on Facebook, Twitter or any other social media site – there are buttons on your fund which make this really simple
- Your fund will have its own unique web address, personalised by you – why not send this to your email address book
- We can send you cards with your fund’s web address printed on, to make it easier to share – get in touch with us to order some
Adding donations made offline
If you’ve raised money through a fundraising event that’s not linked to your Fund in Memory, or want to make a donation by cheque, we can add this to your total.
Just get in touch and let us know you’ve made a donation; we’ll make sure it’s linked to your fund.
We try to keep your fund’s total up-to-date wherever possible, but sometimes it can take two to three weeks for all the donations to be added to your page. Please bear with us – we will do our best to make sure all the donations are displayed on your fund as quickly as possible.
Creating an event page
If you’re holding an event to raise money for your fund, you can set up an event page that will automatically link to your Fund in Memory so all the money raised will go towards your fund’s total.
Simply visit your fund and click ‘Add an event to this fund’. You can then set up a new fundraising page to tell people about your event and ask for donations.
Removing something from your fund
We make every effort to ensure that spam messages are not left on your page, but occasionally people may leave messages or donations which you’d prefer weren’t there.
If this happens, please report it to us at firstname.lastname@example.org giving as much detail as possible about what it is you’d like to be removed. We will do our absolute best to remove it as quickly as possible.
Need help starting a fund?
We know that starting a fund is a very personal commitment, and our Fund in Memory team is here to support you every step of the way.
If you need help starting or updating your fund, or would like some fundraising support, please visit our support section or get in touch with the team.
Report inappropriate content
We are very sorry that you have found something on our site that is objectionable or inappropriate.
To ensure we can make every effort to take any action necessary, we will need a few details from you. Please email us at email@example.com telling us what you have seen and on which page you saw it.
Thank you for taking the time to feed this back to us.
Fund in Memory Team